At Docker, we believe that a vibrant commercial company and open source project can co-exist and in fact their mutual success is linked together. For those of you who have been with us since our open source beginnings, our first “value of support” webinar may have given you pause to think “hey, don’t try to sell me things” or “are you selling out?” However, software support is something that our users have been asking for as their use of Docker grows in their organization.
Our commercial solutions are built using the open source tool with packaging, support and maintenance to match the service levels that our users provide their own customers. Running a production environment is a complex mix of technology, process and people – all coordinating to keep their consumer experience with the application amazing. One piece of that is to have clear and defined ways to engage with companies (like Docker) for support, maintenance and validation of their operating environment. In this blog post, we once again rounded up all the great questions from the webinar to share with everyone.